Blog

Impactful and meaningful customer service is critically important to just about every business, which is why it featured as one of my most common transferrable skills. Showcasing your ability to effectively service and support a range of customers, both internal and external, will no doubt rate you highly among the majority of recruiters. “Customer service […]

Another of the most common transferrable skills that I recently blogged about is teamwork (including from a team leader perspective). In just about all contexts – personal and professional, such as sport and business – teamwork is highly beneficial to the final outcome. In the work context, a business is more likely to innovate, deviate […]

In line with my recent blog on the most common transferrable skills, communications (both oral and written) has been identified as one of the most desirable work skills in LinkedIn and other research. It’s regularly perceived as a vital life skill, to both deliver and understand a range of information quickly and correctly. In the […]

Your professional, job-tailored resume should always include your most relevant employment and academic history (including licences, certifications and training courses), as well as a summary of your core strengths and capabilities (including a mix of hard and soft skills).  But the inclusion of your referees is largely dependent on the job that you’re applying for […]

If you’re planning on hiring a professional resume writer to help progress you career, be prepared to invest time as well as resources. A high-calibre resume writer should be able to effectively encapsulate and highlight your most job-relevant skills, achievements and expertise. But they will first need you to proactively contribute insights and add-ons about […]

While there’s no absolute ruling on what tenses and voices to use in your resume and other career documentation, there are some general standards and recommendations that are worth considering (as further detailed below). First and foremost, it’s essential you remain consistent in the use of both tense and voice across your resume, cover letter, […]

Altering your career path can no doubt appear daunting and feel overwhelming. Particularly if you think you’ll have to start all over again. The prospect of dropping back to junior level doesn’t seem that ‘sexy’ in the scheme of positive life changes. Yet undertaking a career change might not be as dramatic as you think. […]

While it’s tempting to maintain an extensive (and no doubt impressive) career history in your resume, there are strong and valid reasons for being ‘space and content ruthless’. The general rule is to go back about 10–15 years in detail on your former positions (as relevant). And as you tweak and tailor your resume and […]

Many public sector roles in particular require you to address selection criteria in your job application. Most selection criteria address the core skills, knowledge, experience and/or qualifications required for that role. They provide recruiters with more specific detail on how you will adequately meet the primary needs and expectations of the position. It is therefore […]

Clients often ask whether the resume content we have produced is suitable for their corresponding LinkedIn profile. My standard reply is that while consistent messaging (and branding) about your career history and ambitions is important, there are some clear differences between these two career documentation types. “Active participation on LinkedIn is the best way to […]